Apr 08, 2016

How does technology affect communication skills

A successful language and communication learning program is rooted in the relationship between coach and learner. Technology plays an important role in the process, facilitating this relationship and providing a platform for live language instruction; however it is not what’s at the core of the model.

What are communication skills?

Communication skills refer to the ability to express oneself effectively through verbal and written communication. Good communication skills include the ability to listen actively, understand and interpret messages, and convey thoughts and ideas clearly and concisely. Effective communication skills are crucial in personal and professional relationships and can significantly impact one’s success in life.

Why are Communication Skills Important?

Effective communication skills are essential in all aspects of life, from personal relationships to professional environments. Good communication skills can help individuals:

  • Build better relationships: effective communication skills can help individuals build and maintain strong relationships with family, friends, and colleagues.
  • Resolve conflicts: clear and effective communication can help resolve conflicts and prevent misunderstandings.
  • Improve teamwork: effective communication skills are essential for successful teamwork and collaboration in the workplace.
  • Enhance leadership skills: good communication skills are essential for effective leadership, as leaders need to be able to communicate their vision, goals, and expectations clearly to their team.
  • Increase employability: good communication skills are highly valued by employers and can increase one’s employability and career prospects.

Negative Effects of Technology on Communication Skills

While technology has made communication easier and more convenient than ever before, it has also had some negative effects on communication skills. Here are some ways technology can negatively impact communication:

  • Reduced face-to-face communication: The increased use of technology for communication has reduced face-to-face communication, which leads to a lack of empathy and understanding.
  • Misinterpretation of messages: Electronic communication can often be misinterpreted or misunderstood, as tone and context are lost in written messages.
  • Reduced attention span: The constant use of technology has reduced attention spans and the ability to focus for extended periods.
  • Isolation and disconnection: The over-reliance on technology for communication can lead to isolation and disconnection from others.

Positive Effects of Technology on Communication Skills

Despite the negative effects, technology can also have some positive effects on communication skills. Here are some ways technology can positively impact communication:

  • Increased access to information: Technology has made it easier to access information and communicate with people from around the world, which can broaden one’s knowledge and understanding.
  • Improved efficiency: The use of technology for communication can save time and increase efficiency, particularly in the workplace.
  • Enhanced creativity: The use of technology can enhance creativity and allow individuals to express themselves in new and innovative ways.
  • Increased flexibility: The use of technology for communication can provide individuals with greater flexibility and the ability to communicate from anywhere at any time.


Effective communication skills are essential in all aspects of life, from personal relationships to professional environments. While technology can have negative effects on communication skills, it can also have some positive effects. By being aware of the negative effects of technology and taking steps to mitigate them, individuals can improve their communication skills and build stronger relationships, both personally and professionally.

Connecting People Around the World

Creating a one-to-one relationship between learner and coach is the most effective method for adults to learn relevant communication skills. Technology enables this approach and provides the platform for increased connectivity. Whether you’re using Skype, Google Hangouts or another application, without the limits of location, people can be connected anytime, anywhere. This means the best coaches can be paired with learners in need no matter where they are. The ultimate goal remains to foster a strong relationship between the learner and instructor.

Network of coaches

When it comes to learning, the best models are customizable. Lesson plans that can be tailored provide a more engaging experience and learners can develop precisely the skills they need. In this type of model, it’s important for coaches to be able to communicate with one another, exchange resources, and ask questions. The relationship that develops between coaches and learners should also be fostered among instructors. At Lingo Live, we believe in the importance of community and our global coach community would not be possible without technology.

Visibility & Performance

Transparency is very important these days, no matter what the business model. People want to know what’s going on behind the scenes, they want access and reporting that can be easily digested. When it comes to learning, it’s critical that all stakeholders have insight into each individual’s progress. Technology makes it easy to track feedback on skills, grammar, engagement etc. This type of data shows learners where they’re succeeding and where they need to improve, and it helps coaches prepare for future lessons. Visibility is an important motivator for learners and leads to an increased level of accountability for all parties.

Learning language and communication skills is more than just memorizing vocabulary. To truly become fluent, you must understand the culture behind that language and how it is used by the native population. That’s why the most successful coaching models involve live instruction by an expert in the desired language. Technology enables these types of lessons, but it can’t teach the nuances of how a language is used.


– The Lingo Live Team




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